zona Casino & Sportsbook Service Notice

We at zona operate a gaming and sportsbook platform available only in jurisdictions where local law permits. Our service is not licensed, authorized, or regulated in any specific country. We do not offer our services in jurisdictions where online wagering is prohibited by law. Users are solely responsible for verifying that their access to and use of zona comply with the laws and regulations applicable in their own jurisdiction.

This legal notice sets out the jurisdictional restrictions that apply to our platform. We encourage all users to read this notice carefully before opening an account. If you are unsure whether our services are legally available in your jurisdiction, do not open an account. Contact your local regulatory authority or consult with a legal professional to determine whether online gaming and sportsbook services are permitted in your territory.

zona offers football sportsbooks, live-dealer casino tables, slot games, and esports markets with payment options including DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet. This notice applies to all users regardless of location. We reserve the right to refuse service to any user whose jurisdiction prohibits our operations.

Service availability and jurisdiction restrictions

We at zona do not operate under a license or regulatory approval in any jurisdiction. Our platform is available only where applicable local law permits online gaming and sportsbook operations. We do not knowingly accept users from jurisdictions where our services are prohibited.

If you access zona from a location where online wagering is illegal, you do so entirely at your own risk. We are not responsible for any legal consequences you may face as a result of accessing or using zona in a jurisdiction where it is prohibited. You are solely responsible for understanding and complying with the laws of your own jurisdiction.

Our services are available in multiple regions, including Indonesia and other jurisdictions where local law permits. Users from cities including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta may access zona provided their local law permits. However, individual local regulations may vary, and it is your responsibility to verify compliance before opening an account.

User eligibility on zona

To open an account on zona, you must satisfy several conditions. You must be of legal age for gaming in your jurisdiction—typically 18 or older, but age requirements vary by territory. You must not be a resident of any jurisdiction where we are prohibited by law from operating. You must not have an existing zona account—each person may maintain only one active account.

When you open a zona account, you represent and warrant that you are eligible to do so and that your use of our service complies with the laws of your jurisdiction. If we later determine that you are ineligible—for example, if you are under the legal age in your territory or reside in a prohibited jurisdiction—we will close your account and process your balance as a withdrawal.

We perform identity verification during your first deposit. Our system matches your name, national ID number, and phone number against standard records. This verification confirms that the information you provided is accurate. If verification fails, you cannot deposit or withdraw funds. Once you pass verification, you remain verified for future transactions.

Prohibited conduct on zona

We reserve the right to suspend or close your account if we discover that you are using zona in violation of applicable law. Prohibited conduct includes accessing zona from a jurisdiction where it is banned, using multiple accounts to circumvent account preferences or verification, using automated tools to exploit our platform, or involvement in fraud or money laundering.

If we close your account due to violation of this notice, we will retain your account balance pending investigation. If we confirm that you violated applicable law by using zona, we may forfeit your balance or, if required by law, transfer it to the appropriate government authority.

You indemnify and hold zona harmless from any claim arising from your use of our service in violation of your local law. If you face legal consequences as a result of accessing zona in a prohibited jurisdiction, zona is not responsible and cannot provide legal assistance.

What zona offers

We operate the following game categories:

• Football Sportsbooks: Coverage of Liga 1 Indonesia, Piala Indonesia, Piala AFF, Champions League, and Premier League when those tournaments are active. Users place selections before kickoff; outcomes are resolved based on official league or tournament results.
• Live-Dealer Casino: Blackjack, roulette, baccarat, and Dragon Tiger operated by licensed game providers. Dealers operate in high-definition studios with multi-camera feeds.
• Slot Games: Titles including Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. All slot outcomes are generated by certified random-number generators.
• Esports Markets: Mobile Legends, Free Fire, and PUBG Mobile tournament markets. Outcomes are determined by official league results.

zona is not a licensed casino operator, sportsbook, or gaming authority in any jurisdiction. We operate on a service basis where available by law. We are not endorsed by, affiliated with, or sponsored by any government, league, or regulatory body.

Payment methods and financial responsibility

We accept deposits through Indonesian e-wallets including DANA, e-wallet, mobile banking, local payment, and online payment, as well as e-wallet scan-and-pay via any Indonesian bank app. We also accept bank transfers via mobile banking, local payment, online payment, and e-wallet virtual accounts. Each payment method has its own settlement timeframe and is subject to your bank's or e-wallet provider's terms.

Your deposits on zona are your responsibility. We do not guarantee the security of funds in transit or on our platform. We maintain operational reserves to settle withdrawal requests, but we are not a bank and your funds are not government-insured. If zona ceases operations, we will process outstanding withdrawals according to applicable law.

Withdrawal requests process to the payment method you used for your most recent deposit. We do not charge withdrawal fees unless you agreed to a specific fee structure during account setup. However, your bank or e-wallet provider may charge you a fee for receiving the funds. Those fees are your responsibility and not zona's.

Data and privacy on zona

When you open a zona account, you provide personal information including your full name, national ID number, phone number, and email address. We use this information for account verification, payment processing, and compliance with standard regulatory practice. We protect your data using industry-standard security practices including encryption and password hashing.

We do not sell or disclose your personal information to third parties without your consent, except as required by law. Our full privacy policy is available on our website and sets out in detail how we handle your data. We encourage you to review that policy before opening an account.

If you have questions about how zona handles your personal information, contact our support team via email or in-app messaging. We respond to privacy inquiries within one business day during weekdays.

Liability and disclaimer

Your use of zona is entirely at your own risk. We operate the platform with standard security practices, but we do not guarantee that it is free from technical faults, vulnerabilities, or unauthorized access. We are not liable for losses arising from network interruptions, server downtime, compromised passwords, or unauthorized account access.

We are not liable for any losses arising from your selections on zona or from your account balance. Your use of our platform is voluntary and at your own discretion. We do not advise you to place any selection, and we do not guarantee outcomes or returns.

Our total liability to you for any cause is limited to your account balance at the time the claim arises. We are not liable for indirect, consequential, or punitive damages. These liability limitations apply to the maximum extent permitted by applicable law.

Contact zona for legal inquiries

If you have questions about this legal notice, our service availability in your jurisdiction, or our data practices, contact our support team via email or in-app messaging. We offer English-language support and respond within one business day during weekdays.

If you believe zona is operating illegally in your jurisdiction, you may report the matter to your local gaming regulator or law enforcement authority. You may also contact us directly to raise your concern. We take compliance with local law seriously and will cooperate with legitimate regulatory inquiries.

Summary of legal notice

zona is available only in jurisdictions where local law permits. We are not licensed in any specific country and do not claim regulatory approval in any territory. Users are solely responsible for verifying that their access and use of zona comply with their own jurisdiction's law.

You must be of legal age for gaming in your jurisdiction to open an account. We perform identity verification during your first deposit. If we determine that you are ineligible or have violated this notice, we will close your account and process your balance according to applicable law.

For legal questions or to report concerns about zona's compliance with your local law, contact our support team via email or in-app help. We maintain full terms and privacy policy documents available on our website. Your continued use of zona indicates your acceptance of this legal notice and all our terms.